Diversity & Discrimination

What is Cultural Competency? In simple terms, it's medicine at its best: patient-centered care. Healthcare providers who are sensitive to the cultural and religious beliefs of the communities they serve, particularly surrounding health and illness,...

This training is intended to educate professional and paraprofessional home care and hospital staff about behaviors and communication tools that foster respect and sensitivity. Culturally competent health care includes a variety of cultural beliefs...

Finding the right people for the right job is a challenge. And once you have a team together, how do you get them to work well and actually function as a team? This engaging guide demonstrates specific steps you can take as a manager or supervisor to...

The Diversity and Inclusion Combination Package Includes Two Programs Filmed on location in a variety of settings, from healthcare to manufacturing, these two courses feature dramatic scenes, first-person interviews, and research grounded in scientific...

Creating a workplace environment where everyone feels included can be tough. Employees may clash or don’t collaborate as well as we'd like, even if they come from the same background. Add true diversity into the mix and this friction can get even...

Stereotypes, Lazy Brains & Unintentional Intolerance  Inclusion Insights is a new training program featuring Steve Robbins, the innovative speaker / socio-scientist storyteller who coined the phrase Unintentional Intolerance. Did we mention...

Released - 2013 Just as each instrument in a band is needed to weave a rich harmony, so does every employee in an organization contribute to its goals. Employees must work together and create a unity that raises productivity and improves the bottom line...

With four generations in today's workplace, differences in attitudes, values, and communication can create misunderstandings and trigger conflicts that reduce morale, teamwork, and productivity. But these differences need not be barriers to a bigger...

Your customers. Some are elderly. Some have different ethnic backgrounds. Some are from other countries. One thing they have in common, though, is that they all deserve the same level of service and respect. Yet, as well-publicized denial-of-service...

Productivity is the name of the game these days, and most organizations can't afford to let that productivity get slowed by the problems that can easily develop in today’s multicultural workforce. Under pressure to get the job done better, cheaper...

Workplace harassment is not just about sex and gender. It can also involve various cultural differences, race, religion, age, disabilities and other protected characteristics. Harassment can occur in any workforce, in any job situation, and any...